Keep your business in shape – know when to do a deep cleaning

May 9, 2007

I regularly get my haircut every 6 weeks and I’ve been going to the same person for years because she does a good job. This last cut just wasn’t right though. When I discussed it with her on my visit this week, she realized she wasn’t following her process. She usually does a quick “maintenance” […]

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Helping our customers have a good experience. Lessons from my travel nightmare.

May 1, 2007

This past week I had what could be described as a travel nightmare. I was on my way to the National Association of Professional Organizer’s annual conference, where I was scheduled to take a certification exam, give a workshop on Procedure Manuals and attend sessions. Due to thunderstorms in Dallas, my plane from Orange County, […]

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New and improved website!

April 16, 2007

I am proud to announce that we have moved foward and released a new and improved version of our website at: www.CenterForProductivity.com. It has a new look, better navigation, more information and hopefully is easier to find solutions to problems for small business owners. Internally, we now have an easier platform to release new products […]

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Computer hassles – summarization

September 1, 2006

I essentially lost interest trying to list all of the details. But many of you asked what the final outcome was so I thought I would summarize. My tech guy did get the systems working. The connection between the server and my desktop computer loses the connection for just a few seconds several times an […]

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Upgrading Computer Systems – Day: 15

July 27, 2006

Today was bittersweet. I felt honored because I had so much “technical” expertise working on my server connection problem. My tech guy worked with Microsoft engineers for a few hours, but alas, the issue could not be resolved. We even made it to the top level support at Microsoft. Microsoft suggested a special program to […]

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Upgrading computer systems – tears and joys: Day 4-14

July 25, 2006

The continuation of our computer upgrade saga…read from the bottom up on this post to start at the beginning. Throughout the week I gradually installed back on some of the miscellaneous programs I had been using. Most are utilities or add-in’s that I had downloaded from the Internet. Boy, these aren’t organized as well as […]

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Upgrading computer systems – tears and joys: Days 2-3

July 24, 2006

A continuation of my computer system upgrade… Through some online research (after a few hours), I finally figured out what was up with ACT! and why my old file wouldn’t load. I was elated when I could at least see my contacts and calendar in more than one place. Now the decision…move to Outlook once […]

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Upgrading computer systems – tears and joys: Day 1

July 23, 2006

Actual date: July 10 Oh boy, we decided to take the plunge and add a Small Business Server (SBS) in our office. The process has not been fun. But, when is anything when you upgrade computers? For sure, you come to realize how much you rely on your technology tools to get your work done. […]

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